Refund policy

Refund Policy

All sales are final. We don't accept returns for sizing, change of mind, or general preference.

That said, if your order arrives damaged, defective, or just plain wrong, we've got you. Please inspect everything as soon as it arrives, and reach out to us at hello@shopseventhshore.com within 48 hours of delivery with your order number and a photo of the issue. We'll get it sorted, whether that's a replacement or a refund.

Damages and issues

If something isn't right, tell us right away. We'll evaluate the issue and make sure you're taken care of, no runaround.

Exchanges

We don't offer exchanges directly. If your item qualifies for a replacement or refund under the policy above, just reach out and we'll help you get what you need.

Refunds

Once we've reviewed and approved a refund, you'll be refunded to your original payment method within 10 business days. Keep in mind your bank or card company may take a little extra time to fully post it on their end.

If more than 15 business days have passed since we approved your refund and you still don't see it, email us at hello@shopseventhshore.com and we'll look into it.

Sale items and gift cards

Sale items and gift cards are final sale and not eligible for refund or replacement.